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FISHROOK SUPPORTGet back
Get back
to fishing.
Find the right FishRook feature, solve common account or booking questions, and jump directly into the workflow you need.
QUICK PATHS
Where do you need to go?
The fastest route to the most-used FishRook member and host tools.
MEMBER HOMEMy FishRookSaved water, trips, tools and host access in one dashboard.
SHORTLISTSaved LakesReview and compare the private waters you want to fish.
BOOKINGSMy TripsTrack requests, approvals and upcoming private-water trips.
ON THE WATERFishing ReportsBuild and share useful conditions, patterns and presentation notes.
REFERENCELearnSpecies, lures, rigs, techniques and practical fishing guides.
HOSTSHost DashboardManage private-water listings, availability and booking requests.
COMMON QUESTIONS
FishRook help
Showing common questions for anglers and hosts.
How do I save a private lake?
Use the heart or Save Lake control while browsing Explore Private Lakes or viewing a lake listing. Open Saved Lakes to review or compare your shortlist. Signed-out saves stay on that browser; sign in and FishRook merges them into your account so they can sync across devices.
Can I compare saved lakes?
Yes. Open Saved Lakes and select Compare on up to three lakes to review acreage, depth, capacity, booking style and pricing side by side.
Where do I see a booking request?
Booking requests and trip status live in My Trips. That page is the member record for requested, approved and upcoming private-water access.
What happens after a host approves my trip?
A trip request does not charge you. FishRook’s launch flow creates a secure checkout after host approval and normally holds the approved trip for 24 hours while payment is completed. After host approval, FishRook creates a secure checkout and normally holds the approved trip for 24 hours while payment is completed. You can track approval, payment status, and trip details in My Trips.
What is the cancellation and refund policy?
FishRook’s default timing and refund rules are published in the Booking Cancellation & Refund Policy. Eligible upcoming trips can be cancelled from My Trips. FishRook applies the published refund policy to the cancellation; trips that are no longer eligible for self-service cancellation remain subject to the policy and support review.
Why can’t I see the exact property address?
FishRook keeps private access details out of public listings. Broad location information can be shown publicly, while exact property access, gates and parking instructions are intended for confirmed guests.
How do I list a private lake or pond?
Start with Property Setup, then create each lake or pond as its own private-water listing with fishing details, rules, amenities, capacity and pricing.
Can hosts block dates or fishing sessions?
Yes. The Host Dashboard includes availability controls so hosts can close or reopen fishing sessions around property use, maintenance or fisheries management.
Can a host approve or decline booking requests?
Request-based bookings can be reviewed from the Host Dashboard. Hosts can manage pending requests while keeping capacity and availability under their control.
How do Fishing Reports work?
The Fishing Reports overview explains the verified-report workflow. After a completed host-approved FishRook trip, anglers can add catches, conditions, presentation notes and a review from My Trips. Public highlights are shared only with the angler’s permission, and exact private-water access details stay protected. My Trips is the place to add the report after a completed trip.
What’s the difference between the fishing tools?
What Should I Throw? helps translate current conditions into a starting lure plan. Lure Finder is a deeper reference/filter tool for exploring lure options and presentations.
Where is my member dashboard?
Use My FishRook as your main member home. Community pages also include a FishRook Tools section in the left sidebar, and logged-in users can access member tools from the account menu in the main header.
No exact match.
Try a broader term like “trips,” “host,” “saved,” “reports,” or “account.”
Not sure where to start?
Open My FishRook for your account and trip tools. If you still need help, send the details through our Contact Support form.